FAQs

How long does it take to receive my order?

Orders are processed within 1–3 business days. Delivery times then vary by location:

  • 5–10 days for the US,
  • 7–12 days for the UK,
  • 10–15 days for Europe, Canada, and Australia.

Please note that delays may occur during peak seasons or due to customs processing.

What materials are used in Blanvoire pieces?

  • Each Blanvoire piece is crafted from carefully selected fabrics chosen for their quality, comfort, and appearance. The specific material composition for each garment is listed on the individual product page. If you have a question about a specific item's fabric, feel free to reach out to us atsupport@blanvoire.com.

How should I care for my Blanvoire garment?

  • To preserve the quality and longevity of your piece, we recommend following the care instructions on the label sewn into each garment. As a general rule, washing on a gentle cycle with cold water and avoiding tumble drying will help maintain the fabric and fit over time. If you are unsure about how to care for a specific item, contact us atsupport@blanvoire.com.

How do I request a refund?

  • If you received a defective, damaged, or incorrect item, you may request a refund within 30 days of receiving your order by contacting us atsupport@blanvoire.com. There is no need to send the item back — refunds are assessed based on your claim and, if approved, will be issued to your original payment method within 10 business days.